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Position Summary
The IS Project Manager is responsible for the successful management of multiple information services (IS) projects, including
infrastructure and software development. This colleague is responsible for ensuring projects adhere to defined timeframes,
specifications, funding parameters in accordance with Concentra and department policies, practices, and procedures.
Additionally, Project Managers for multiple teams will report directly to the Senior Project Manager, as it pertains to
implementation, deliverables, and status reports for assigned projects. The Senior Project Manager will oversee larger or
more complex projects.

The Details
? Report on project status, progress, metrics, risks, test results, and deployment activities
? Run projects on a day-to-day basis and delegate tasks to individual project managers
? Lead IS related projects as required. This task could include supervision of EPMO team members
? Provide coaching to Project Coordinators
? Review project proposal or phases to determine time frame, funding limitations, procedures for accomplishing
projects, staffing requirements, and allotment of available resources
? Establish scope document, work plan and multi-disciplinary staffing for each phase of the project and arrange for
recruitment or assignment of project personnel
? Provide big-picture assistance to the organization and manage all aspects of related projects to ensure alignment of
the overall program with strategic business objectives
? Confer with project staff to develop a work plan appropriate to the context and objectives of a project
? Coordinate with resource owners to assign duties, responsibilities, and scope of authority. Integrate any/all team subplans into a larger master project plan
? Review status reports prepared by project personnel and modify schedules or plans as required. Ensure adherence
to quality standards and review all project deliverables
? Establish, schedule, and facilitate regular status meetings with project personnel. Document agendas and minutes
for all status meetings and assign action items as appropriate
? Direct and coordinate activities of project personnel to ensure project progresses on schedule and within prescribed
budget
? Maintain issue list, proactively escalate issues to project and departmental leadership to mitigate risk. Recommend
and take action to direct analysis and solution of problems
? Prepare and present project reports for management, client, or others
? Follow departmental start-up, implementation and close down procedures for managing projects

? Participate in technical assessments and business process workflow review and documentation. Identify and
document opportunities for increasing efficiency
? This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities
that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or
without notice

Scope Measures
? Direct reports: No
? Indirect reports: No
? Budget responsibility: Yes
Education/Credentials
? Bachelors degree in related field from an accredited college or university or equivalent education and experience
? In lieu of undergraduate degree, the ratio is 2:1 meaning one year of college equals two years of work experience and
vice versa
? PMP Certification preferred
Job-related Experience
? Customarily has at least five years of project management experience that spans across business units, allowing
them to work in all types of industries and organizations
? Experience working with business stakeholders
? Experience with and understanding of full project or product lifecycle
? Agile/Scrum Master experience preferred but not required
Job-related Skills/Competencies
? Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
? Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality
solutions
? Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and
professionalism
? The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with
federal and state laws and company policies
? Progressive knowledge of Business Improvement, Problem Management and Preventive maintenance processes
? Working knowledge of project management methodologies
? Has considerable expertise as it relates to specialized process improvement initiatives
? Ability to demonstrate leadership, drive results, solve problems, and possess interpersonal skills from prior work
situations
? Proficiency with project management tools and related technology
? Exhibits superior teamwork skills
? Strong interpersonal and communication skills a must
? Effective communication skills. Ability to read, write, and speak in a professional manner
? Excellent analytical and problem-solving skills are essential

? Ability to effectively multi-task and adapt to changing business priorities